Improving Quality for Sustainable Production in Apparel Industry - A Case Study

Abstract

At present with the development of mass customization, the garment manufacturing process is required to be optimized to improve the quality of its outputs. The sustainable production concept can play a significant role in meeting the customer demand with quality outputs while deriving the benefits of social, environmental, and economic therein. Since there is a problem of high reworks due to quality rejections, the objective of the present study was established to find out how to maintain sustainable production while improving the quality of garments. The scope of this study was limited to the social, environmental, and economic aspects of sustainable production in a purposively selected garment manufacturer. The secondary data were used to measure the variables of research model. The data were analyzed to check the relationship among the variables and mediating effect using SPSS and SPSS PROCESS v3.3 respectively. The results highlighted that there is a strong effect of quality of garments in maintaining sustainable production in the selected manufacturer in the apparel industry. Finally, the study recommends managerial implications and directions for future researchers.